Eileen – Yes, you can structure the guidelines on what is included in the conservation agreement. I like to keep things simple, so avoid different types of retainer and mixed every hour. This structure works best if you have already established a customer relationship in which trust is present, and they have seen that you can provide results. Do you agree that, in most cases, the completion of projects in a consulting firm can be a bit wobbly in terms of turnover and profits? “One month, your project work program is booked. You know which client you work with, what you do for them and when your next check arrives. Next month, you`ll be fishing,” recalls Michael Zipursky of Consulting Success. Fortunately, you can get out of this vicious circle and move in a new way to managing projects and ongoing tasks – retainer. If the terms are agreed by all parties and the conservation agreement is written, it is time to sign the agreement. By law, only the service provider and the customer are required to sign. The counsellor should give them the hours they have to provide their services.
The hours to be given by the advisor should be discussed in detail with the client. Re-set calendars for you and your customers correctly formulated, goals, milestones and deadlines. This will help avoid future conflicts with your client. Michael thank you for clarifying the concept of retainer For your advisors, a retainer means they spend part of their time for the work planned for each client each month. For your customers, this means that they have experts on whom they can refer at any time to certain services. For you as the owner, CFO or business manager of a consulting firm, the retainers build a bridge between you and your client, where consultants can walk without problems and without obstacles if the need is there. In fact, you will be able to position yourself as a long-term partner rather than a single producer. Whatever the success of an agreement, there is always a chance that there will be a dispute between its contracting parties.